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A hand stacks branded customer loyalty cards, symbolizing cost-effective customer retention strategies

Brands are Using Loyalty to Cut Acquisition Costs

The ongoing battle among brands today is the one raging over customer loyalty. The environment of digital marketing is shifting, and this causes competition in various forms. As more brands become aware of the importanc

A teen girl holds shopping bags, representing new research on Gen Z buying habits

New Research on the Buying Habits of Gen Z

Gen Z has become a focal point for many marketers seeking to connect with this up and coming generation with hefty buying power. In the most recent edition of the Piper Jaffray 38th Semi-Annual Taking Stock With Teens®

Panelists discuss why audiences disdain advertisements and actively avoid them

People Hate Ads

That was the message nearly 100,000 attendees at the recent Advertising Week conference heard in New York from moderator on a panel of speakers talking about creativity. The speaker went on to say that today’s customer

Comparing long and short SMS messages on a phone screen

SMS: Long or Short?

Famed author Mark Twain was once quoted as saying, “I didn’t have time to write a short letter, so I wrote a long one instead.” Strange? What Twain meant was that it was easier to blab on and on rather than to be direct

Brand and influencer handshake symbolizing changing partnership dynamics

The Shifting in Brand-Influencer Relationships

It seems that any time a user logs into Instagram, there are countless posts promoting certain brands. Gym wear, supplements, hair products, skincare, sports treatments, CBD — the list goes on and on. Influencer marketi

A megaphone and speech bubble with a '!’ sign illustrate common PR errors to avoid

Don’t Make These Common Public Relations Mistakes

Public perception may peg the public relations industry as purely focused on “spin” and hyping up clients’ reputations. While these elements are key parts of a public relations agency’s repertoire, there is much more th

Influencers collaborating with brands, reaching a wider audience through social media marketing

Working with Influencers to Boost Marketing Reach

Influencer marketing seems to be all the rage among brands today, and for good reason. Influencers are aptly named because they have exactly that: influence over consumer decisions. In an environment in which consumers

Hands reaching for puzzle pieces illustrating customizable marketing strategies

What Customizable Marketing Means

It’s true: consumers now have more choices than ever when it comes to receiving advertising or marketing. In fact, the idea of tailoring content to a consumer’s behaviors or preferences is proving to be more effective t

AI-generated hand reaching out to a human hand, symbolizing evolving communication

AI is Changing Human Communication

Communication is a vital part of the human experience: it’s how we connect, share resources, fall in love, solve problems and build the intricate networks that make up our disparate civilizations. Being such a central p

A user-friendly digital interface showcasing how marketing improves online experiences

How Digital Marketing Can Cater to the User Experience

Digital marketing presents a unique set of challenges when it comes to reaching consumers in the right way. Typically, finding innovative ways to accomplish this is the name of the game as marketing professionals seek t

A swirling digital vortex symbolizing the challenges and opportunities of digital transformation

Digital Transformation: Buzzword and Challenge

The term “digital transformation” is a popular one in digital marketing, and is never far from the lips of senior executives and marketing consultants the industry over. The spectrum of adoption, however, is wide: some