If you have to choose between quality and quantity, always choose “both.” The idea that you should have one or the other … or, indeed, that you should choose one over the other … is bad policy all the way around. You nee
Arby’s has struggled to gain ground in the cutthroat fast food game. McDonald’s is the big dog on the porch, but there are several others that all vie for the money of people who need cheap food fast. In most cases, Arby
The mid-year PR plan refresh — how to audit what's working, cut what isn't, and reset the second half of the year without blowing up the whole plan.
Originally published July 2017. Updated June 2026. The piece argued Instagram had already displaced Yelp, traditional food critics, and print review media as the dominant decision-driver for restaurant discovery. Fully
With the advent of digital music, many in the biz scoffed. Those iPod things were just a fad, another Steve Jobs gimmick that would fizzle out. They, as we all know, turned out to be very, very wrong. But now music has
Inc. Magazine recently named Rxbar a winner of its 2017 Design Award, meant to honor entrepreneurs who invoke great design to build their brands. Rxbar got the nod for package design, which, as it turns out, is a big shi
Cleveland’s Rock ‘n Roll Hall of Fame recently introduced a new exhibit that invites fans to learn what it feels like to be a star inducted into the Hall. The new exhibit, “Power of Rock,” comes with film clips, laser l
Originally published June 2017. Updated June 2026. The 2017 Memorial Day DUI arrest and the rehab disclosure that followed sit at the structural center of Tiger Woods' reputation arc. The original piece on this URL cove
Almost lost in all the contention and politicking since the inauguration of Donald Trump this past January is the momentum building in the statehood push for Puerto Rico. Recently elected Governor Ricardo Rossello is wo
A decade or two ago, thanks to the fast spread of WiFi and more disconnected work environments, telecommuting was all the rage. But, just as quickly as it began, one major American company has decided enough is enough. W
Originally published June 7, 2017 covering the Chipotle credit-card breach disclosure. Refreshed June 2026 with the nine-year second-vector retrospective. In June 2017, news reports surfaced that Chipotle locations acro
Eons ago, public relations was largely focused on building relationships with journalists and the media. Today that focus continues, but it has become only a part of what PR agencies do to help their clients build their