Public Relations

327 Articles
People in an audience of varying sizes and demographics, illustrating market expansion

Expanding beyond your niche audience

Building up a niche audience is often the key to success for many brands. Even so, sometimes it becomes important to expand your brand beyond its initial niche. Introducing your brand to a more global audience carries t

Customer service representative assisting a customer, highlighting links between service and marketing

What Does Customer Service Have to Do with Marketing?

Right under your nose lies one of the simplest and most effective approaches to marketing for any business of any size. What is it? Customer service. This may seem a bit odd. However, customer service is, in fact, an imp

Dashboard displaying data, charts, and graphs for digital marketing analytics insights

Why Analytics Matter in Digital Marketing

Some business owners who are not well-versed in marketing may not see much value on spending time poring over data and analyzing the results of a campaign. After all, the campaign will either bring in sales or new custom

A diverse group of counselors engaged in a training session on crisis assessment

Assessing Potential Crisis Counselors

No matter the industry, your brand is likely to face some form of PR crisis at one time or another. Surround yourself with the right people, and you stand a far greater chance of riding the wave and surviving the damage

Marketer studies data displaying the latest trends on multiple screens

How to Stay Current on Marketing Trends

Marketing is a fluid industry. This can present a challenge for some professionals who solely rely on their school education to guide them. And while a higher education that’s focused on marketing and/or business is val

Angry customer confronting a manager about a negative experience in a store

Negative Customer Experience: How to Diffuse the Situation

It happens to even the best of us. Sooner or later, a customer will likely have a negative experience at a business. It’s not always due to something the business or manager did wrong; sometimes there are misunderstandi

Digital ad retargeting magnets drawing customers back, improving marketing results

Why Retargeting Can Help Improve Marketing Results

We’ve all been in this scenario: while perusing social media, an interesting ad pops up on the feed. It’s a new product that looks enticing, so we click on it and poke around on the website. The product, a new meal deli

Team brainstorming, diverse people collaborating on creative ideas, colorful sticky notes

Encouraging Creativity Among Marketing Employees

Team morale in the office has hit a low. For some reason, it seems that pitch meetings and brainstorming sessions are more full of awkward silence than buzzing ideas. For those in creative fields, such as advertising an

Fresh product launch: hand holding smartphone, shopping bags nearby, digital economy focus

Marketing Ideas: ‘New’ Product Marketing?

The marketing industry is a crowded space. As consumer attention spans decline and quality engagement becomes harder to come by, marketers are forced to get even more creative. The eternal battle for attention, for a way

A woman in a blazer and glasses smiles, discussing PR strategies with colleagues

A Guide to Breaking into the PR Industry

The days of traditional public relations are over, but career opportunities and the importance of creativity and social media savvy are more important than ever before. According to 0to5.com, “the PR industry is on the

Luxury goods displayed as exclusive items to entice discerning high-end consumers

Selling Exclusivity: Marketing to Finicky Consumers

Everyone likes to feel as if they are a part of something. Whether this is a club they belong to, a circle of friends, or a special promotion they’re invited to, the feeling of exclusivity, of belonging to the “club” is