Brand

155 Articles
Mobile phones displaying various social media apps, illustrating the rise of story sharing

Story Sharing

It might surprise you to learn just how many platforms support storytelling formats these days. We all know the major players: Snapchat, and Instagram. Cast your mind further afield, however, and you’ll note that WhatsA

Customer service representative assisting a customer, highlighting links between service and marketing

What Does Customer Service Have to Do with Marketing?

Right under your nose lies one of the simplest and most effective approaches to marketing for any business of any size. What is it? Customer service. This may seem a bit odd. However, customer service is, in fact, an imp

A woman in a blazer and glasses smiles, discussing PR strategies with colleagues

A Guide to Breaking into the PR Industry

The days of traditional public relations are over, but career opportunities and the importance of creativity and social media savvy are more important than ever before. According to 0to5.com, “the PR industry is on the

A person covering their ears illustrates resisting changes to established branding

Why NOT to Change Your Branding

Most rebrands waste money. Executives get bored, agencies get paid, customers get confused. Before you touch the logo — ask if the brand is actually broken.

Autonomous vehicle sensors perceive environment, addressing public perception and trust challenges

The Self-Driving Car Industry has a PR Problem

Self-Driving Car Industry has a PR Problem For the driverless car industry, last year was a boon for technology breakthroughs- and a disaster from a public relations perspective. An experimental Uber driverless car ran

Electric scooter rider in a suit, responsibly navigating an urban street

How eScooters can Earn Respect

There are a lot of ways to get around these days: personal cars, public transit, ride-sharing, traditional cabs, bikes, skateboards and, increasingly, electric scooters. These convenient and relatively inexpensive trans